SIMPLY EASY RETURNS

RETURNS

Due to the government’s increased security measures regarding COVID-19, and due to cross infection risks, we are no longer offering our change-of-mind returns policy. This applies to all products. This is a responsible action to help protect our customers, your clients and also our team. Faulty products under-warranty will still be honoured.
If you have purchased additional items, we encourage you to share with those in need, in particular, the elderly, disabled and most vulnerable.
3 EASY STEPS

REQUEST

Send details of your returns request to [email protected]

Pack

Pack your items in a carton and write the order/delivery number on the box

Return

Send to: Returns, Eureka Physiocare, Splice Cast Unit F, Mochdre Ent Park, Newtown, Powys, SY16 4LE.

  • You can return your purchase within 7 days of receiving the goods
  • Only unused, complete goods in their original condition and packaging will be accepted for credit.
  • Once we receive the goods in resalable condition, your account will be refunded.

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