SIMPLY EASY RETURNS

RETURNS

Due to the government’s increased security measures regarding COVID-19, and due to cross infection risks, we are no longer offering our change-of-mind returns policy. This applies to all products. This is a responsible action to help protect our customers, your clients and also our team. Faulty products under-warranty will still be honoured.
If you have purchased additional items, we encourage you to share with those in need, in particular, the elderly, disabled and most vulnerable.
3 EASY STEPS

Request

Send details of your returns request to [email protected]

Pack

Pack your items in a carton and write the order/delivery number on the box

Return

Send to: Returns, Eureka Physiocare, Splice Cast Unit F, Mochdre Ent Park, Newtown, Powys, SY16 4LE.

You can return your purchase within 7 days of receiving the goods

Only unused, complete goods in their original condition and packaging will be accepted for credit.

Once we receive the goods in resalable condition, your account will be refunded.

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Admin

Apply for your clinic account today to speed up ordering with pre-agreed pricing, team authorisations & credit terms.

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Delivery

Order before 4PM for free next day delivery on all orders over £60.

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